This session will provide an overview of research into adverse childhood experiences (ACEs) and the lifelong consequences of trauma. Special attention will be paid to the behavioral responses to trauma commonly observed among public library patrons. We will explore ways that libraries can move to become trauma-informed, providing customer service that addresses the needs of the whole person. Please note that while ACEs occur during childhood, the repercussions are felt throughout our lives; this session is not specific to children and youth.
