Topics covered in this session include:
• Exploring why conflict is so difficult
• Common conflict styles
• Identifying when to use each conflict style
• Tips for having those difficult conversations
Cost: $10 per person per session. Your library will be invoiced after the registration deadline.
Cancellation deadline: Monday, May 17, 2021. No cancellations or refunds will be accepted after this date. However, registration can be transferred with 24-business-hour notice.
Registration deadline: Tuesday, May 18, 2021, at 5 p.m.
Accessing the webinar
A zoom link for the meeting will be sent to each registered attendee prior to the date of the webinar.
The webinar will be recorded and available to participants for 7 days.
This webinar is part of Illinois Heartland Library System's Library Human Resources Webinar Series.