4th Annual ILA Marketing Forum Mini-Conference
In Crisis: What to Do Next
Covering Crisis Communications Inside and Outside the Library
Crisis communication is a crucial component that should be integrated into your library’s communication plan. While no one can foresee when, where, or how a crisis will occur, we can increase our readiness for the next one, large or small, and implement effective crisis communication plans and procedures.
This virtual conference features marketing and communications expert Cordelia Anderson and web developer, librarian, national speaker, and author Laura Solomon. These experts show successful plans and techniques from internal communications among leadership and staff, to public messaging and responses to criticism.
A historic pandemic, as well as uncertainties about how to address such a massive crisis, have taught us many things. Let’s lean in together and learn how to put it all together and be prepared for whatever may transform libraries in the future.
For full details and to register, view the ILA event page.
Registration is required.
ILA Personal or Institutional Member - $15
Non-Member - $20
Cancellation Policy - Cancellations must be received in writing before April 22, 2022. Please e-mail your cancellation request to ila@ila.org. Cancellations received before April 22 will receive a refund and are subject to $10 processing fee. No refunds will be given for cancellations received after April 22, 2022.