Issuing Non-Resident Cards in SWAN: Yours, Mine, Ours

This discussion and workshop will provide tips and guidance on resources for determining non-resident card eligibility and how to work within our consortium to guide people to the closest public library for issuing a non-resident card. Whether the patron receives a non-resident card at my library or yours, they all will be part of the SWAN consortium. So, having some common practices will help us all.

We will examine the Non-Resident administrative code, how to determine and report non-resident participation to RAILS, mapping tools for determining closest public library, and library districts providing contracted services. Bring your questions and we will discuss and collect challenges in this area.