Friday, Dec 02, 2022 | 9:00 am - 3:00 pm

ATLAS Multi-Library Staff Day

  • 100 seats left
  • Add to Calendar 2022-12-02 09:00:00 2022-12-02 15:00:00 ATLAS Multi-Library Staff Day Chicago Gaelic Park Physical address Chicago Gaelic Park 6119 West 147th Street Oak Forest, IL 60452 United States Capacity 100 Waitlist Available Yes Waitlist Capacity 10 (See Body Text) L2 donotreply@librarylearning.org America/Chicago public

About This Event

Annual ATLAS Multi-Library Staff Day

ATLAS is proud to present its Annual Multi-Library Staff Day fully in-person for the first time since 2019! This year we have invited Michelle Petersen, Patron Services Manager at Helen Plum Public Library District, and Dr. Adrienne Coleman, Director of Equity and Inclusion at the Illinois Math and Science Academy, to speak on the topic through the lens of public library service desks.

Ms. Petersen's session will ask and answer the question, "What Does Good Customer Service Look Like?" while Dr. Coleman will address "Implicit Bias and How It Impacts Customer Service" - and both will give you tools to take back to your work. When we know better, we do better!

Register at the link: https://www.eventbrite.com/e/annual-multi-library-staff-day-tickets-404160824907

Details

Use L2 for Registration
No
Event Type(s)
Training
Audience(s)
Public Libraries
Sponsor
Area Training for Libraries and Staff
Topic(s)
Customer Service
System Program
Continuing Education