We all have difficult people in our lives. Challenging personalities can make the workplace and our personal lives more stressful and draining. In this seminar, we will review and discuss strategies to deal more effectively with difficult people. We will discuss why we find some people difficult and others not at all. And we will discuss an inoculation plan to keep ourselves protected from challenging personalities going forward. Everyone will come away with at least one take-away idea to better manage even the most challenging people.
Session Capacity: 500 seats
Cost: Free for IHLS members and staff
Registration Deadline: Noon the Friday before the webinar
Session Access Information
Zoom links and any session materials will be sent to registrants before each webinar.
The webinar will be recorded. The link will be emailed to participants approximately one week after the live event.
This webinar is organized by Illinois Heartland Library System and is presented by the experts at Uprise Health.