Monday, Oct 09, 2023 | 10:00 am - 11:00 am

No More Eye-Rolling: Dealing with Difficult People — a Library HR Webinar by Uprise Health

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  • Add to Calendar 2023-10-09 10:00:00 2023-10-09 11:00:00 No More Eye-Rolling: Dealing with Difficult People — a Library HR Webinar by Uprise Health Zoom See event details. Online (See Body Text) L2 donotreply@librarylearning.org America/Chicago public
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About This Event

You'll leave this webinar with at least one take-away idea to better manage even the most challenging people.

Webinar Description:

We all have difficult people in our lives. Challenging personalities can make the workplace and our personal lives more stressful and draining. In this seminar, we will review and discuss strategies to deal more effectively with difficult people. We will discuss why we find some people difficult and others not at all. And we will discuss an inoculation plan to keep ourselves protected from challenging personalities going forward. Everyone will come away with at least one take-away idea to better manage even the most challenging people.

 

Registration information

Session Capacity: 500 seats

Cost: Free for IHLS members and staff

Registration Deadline: Noon the Friday before the webinar

 

Session Access Information

Zoom links and any session materials will be sent to registrants before each webinar.

The webinar will be recorded. The link will be emailed to participants approximately one week after the live event.

 

This webinar is organized by Illinois Heartland Library System and is presented by the experts at Uprise Health.

Details

Use L2 for Registration
Yes
Event Registration Access
Users affiliated with member libraries of the sponsors
Registration Period
07-27-2023 - 10-06-2023
Event Series
Library Human Resources Webinar Series
Event Type(s)
Training
Webinar
Audience(s)
Academic Libraries
Public Libraries
Library Trustees
School Libraries
Special Libraries
Library Directors
System Staff
Tags
Human Resources
Sponsor
Illinois Heartland Library System
Topic(s)
Human Resources
Library Management
System Program
Continuing Education
Nancy Scherlong
Presenter
Nancy Scherlong
Licensed Clinical Social Worker

Nancy is a licensed clinical social worker, she has over 20 years of experience in the fields of education and human services and is an expert in adjustment disorders, traumatic stress and relaxation methods as well as assisting clients through the stages of addiction recovery.  She teaches at the college level in both graduate and undergraduate programs and assists in training new therapists and supervising staff.  Nancy has worked with a variety of EAP programs over the past 15 years providing programs in Stress Reduction, Smoking Cessation, Work/Life Balance, Healthy Communication and Corporate Wellness. 

She is also a Wellness and Life Coach.  Additionally, she is Level II trained in EMDR (Eye Movement and Desensitization and Reprocessing, a trauma treatment model), An Advanced Graduate of Somatic Experiencing, Level I trained in the Internal Family Systems model and a graduate of the Hudson Valley Psychodrama Institute as well as a trainer for the International Federation of Biblio-Poetry and Writing Therapies