This instructor-led course series comprises two courses and is designed for learners familiar with the basic functionality and protocols in WorldShare ILL or learners who completed the Introduction to OCLC Interlibrary Loan courses (live or recording). You can register for either or both courses.
WSILL Borrowing - Manage ILL requests as Borrower
During this course you will learn how to manage ILL requests, including using batch processing options, solve some issues with requests, request renewals, create and manage Off-System requests, and generate and analyze ILL statistics reports for Borrowers.